Terms of Use

Terms of Use

Last updated: 4th August 2026

These terms govern your use of the Drive Mobility website. By using this website you accept these terms. If you do not accept them, please do not use the site.

About us

This website is operated by Drive Mobility LTD, registered in England & Wales (company number 17056038), registered office Unit LY7, Overgreen Farm, Church Lane, Wishaw, Sutton Coldfield, B76 9QH. Store: Unit 3, Morrisons Supermarket, Black Country Route, Bilston, WV14 0DZ. Contact: enquiries@drivemobility.co.uk, +11 1234 567 890.

Our website is a product catalogue

This website displays our range of mobility and daily-living products for information. It is not an online shop: you cannot buy or pay for products through the website. Product listings, descriptions and specifications are provided for guidance and are not an offer to sell. We aim to keep information accurate and up to date, but details, availability and specifications may change, and occasional errors may occur. To purchase or ask about a product, please submit an enquiry or contact our store.

Enquiries

Submitting an enquiry through the website does not create a contract of sale. We will use your details to respond to your enquiry as described in our Privacy Policy. Any sale is agreed separately, in store or by direct arrangement, and is subject to the terms provided to you at that time.

Product information is not medical advice

Information on this website is general and does not constitute medical, clinical or professional advice. Mobility and daily-living equipment should be chosen to suit individual needs. Please consult a suitably qualified healthcare professional (such as an occupational therapist or GP) before purchasing or using equipment where you are unsure of its suitability. Always follow the manufacturer’s instructions.

VAT relief

Some products may qualify for VAT relief (zero-rating) when supplied to customers who are chronically sick or disabled and buying for personal use, subject to HMRC rules and a signed eligibility declaration. Eligibility depends on your circumstances and the product. We will explain what applies when you enquire.

Acceptable use

You may use this website for lawful, personal purposes only. You must not misuse the site by introducing malicious code, attempting to gain unauthorised access, or using it in any way that could damage or disrupt it.

Intellectual property

All content on this website – including text, images, logos and design – is owned by or licensed to Drive Mobility LTD and is protected by law. You may not copy, reproduce or reuse it without our written permission. Product brand names and images remain the property of their respective owners.

Links to other sites

Our website may link to third-party sites. We are not responsible for their content or practices, and a link does not imply endorsement.

Our liability

We provide this website “as is” and, so far as the law allows, make no warranties about its accuracy or availability. We do not exclude or limit our liability where it would be unlawful to do so (including for death or personal injury caused by our negligence, or for fraud). Subject to that, we are not liable for any loss arising from your use of, or reliance on, this website or its content.

Availability

We aim to keep the site available but do not guarantee uninterrupted access, and we may suspend, withdraw or change it without notice.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Changes

We may update these terms from time to time. The version on this page applies to your use of the site.

Our Testimonials

Trusted by Our Customers

Hear from customers who trust Drive Mobility for reliable mobility and daily living solutions that support comfort, safety, and greater independence every day, helping make everyday life easier and more confident.

Trusted By Customers Across The UK

Real experiences from people who rely on Drive Mobility for comfort, safety, and everyday independence.